Hotel management | Hotel Business And Management Information

What is the future of hotel industry as it relates to the use of technology?Do you envision greater use of artificial intelligence in satisfying customer needs?Will there be fewer public contact careers? In the age of rapid dynamic changes especially ... Not that many people believed not so long ago that they'll use card looking keys in hotel to open their rooms, or that they'll be able to book places in the hotel without even using a telephone, but just using internet. ...